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Panera Bread Complaint - Bad service and poor food quality - Breakfast Sandwiches
Panera Bread Complaint

Panera Bread Complaint

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Bad service and poor food quality - Breakfast Sandwiches


4-5-14 - Three times I visited the Phoenix Panera on Central and Thomas. They have a mouthwatering picture of their breakfast sandwich: egg, bacon and cheese. The first time I was 2 minutes late to order the sandwich, of course I waited in line for 15 minutes before having the opportunity to order. The second time I waited for more than 10 minutes just to order their green tea, which turned out to be horrible. The third time my husband and I made a morning trip so that I could order the breakfast sandwich. What a waste of time and money. The real sandwich does not look at all like the picture and we were extremely disappointed in the quality. Also, the staff was under-trained because she did not know how to ring up my husband's order. Don't waste your time or money.


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