Panera Bread Consumer Complaints All Reviews

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Panera Bread Reviews

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  • Panera Bread manager Harold Green threatened me.



    August 31, 2014 around 3pm - Raleigh Police called. Store manager Mr. Green (Harold?) threatened me. Here's what happened. I am a regular Panera Bread customer, not that it matters in this case. I had my order and sat down at a window table to eat. A rather large woman was standing beside the table behind me and she was loudly berating a young woman saying that it was her table, but she had not put anything there to indicate that it was. The young woman was soft-spoken and clearly being dominated by this very obnoxious, loud person who just would not quit the berating. I waited and... More...
    (Restaurants, Fast Food, Coffee)
    NathanProphet's Picture   NathanProphet    0 Comments   Comments
  • Panera Bread wasteful practices



    I visited the Panera on Teideman Road in Brooklyn Ohio on the afternoon of 6/22/2014. Food and service were good. However, while eating lunch outside I noticed the exterior lights on the building were on and a pole light was on as well. I told the person in charge behind the counter and she said she knew about the lights and they are on all the time. I am a Commercial Energy Auditor and I cannot understand why Panera would waste energy and money like this on a regular basis. This is certainly not a green business model. Please let me know why this practice continues. If Panera would like... More...
    (Restaurants, Fast Food, Coffee)
    Auditor1's Picture   Auditor1    0 Comments   Comments
  • Horrible Food!



    I go to the Panera in Natomas, Sacramento a lot, but for the past last two visits I have bought salads to go, and only to discover that the lettuce is yellow, not fresh and there's a lot of chopped stems. I know that no one would pay $9 for that type of salad. The best thing of that meal was the chips, at least they we not stale. Customers want to pay for a fresh salad, that is why I paid $9. Otherwise, I can make my own fresh salad at home. Wake up Panera, this type of service will have you lose good, loyal customers!!!!! More...
    (Miscellaneous)
    Mari22ML's Picture   Mari22ML    0 Comments   Comments
  • Bad service and poor food quality



    4-5-14 - Three times I visited the Phoenix Panera on Central and Thomas. They have a mouthwatering picture of their breakfast sandwich: egg, bacon and cheese. The first time I was 2 minutes late to order the sandwich, of course I waited in line for 15 minutes before having the opportunity to order. The second time I waited for more than 10 minutes just to order their green tea, which turned out to be horrible. The third time my husband and I made a morning trip so that I could order the breakfast sandwich. What a waste of time and money. The real sandwich does not look at all like... More...
    (Restaurants, Fast Food, Coffee)
    DianeLouise's Picture   DianeLouise    0 Comments   Comments
  • Panera Bread



    I have always enjoyed Panera Bread but in the last week I have been disappointed with service, The first restaurant in Pier park Panama City Beach Florida every coffee had been made over an hour, they ran out of milk in the Carafe, the next visit was in Destin Florida at Silver Sands, there was no British Breakfast tea, and none in the back to replenish when i complained the girl just stood there and never offered me my money back just suggested i have flavoured tea which i don't like, I finished up with decaf coffee which i didn't enjoy, no offer of a freebee, bad business, the... More...
    (Restaurants, Fast Food, Coffee)
    Kasey's Picture   Kasey    0 Comments   Comments
  • Panera BREAD?



    I thought I was at Panera BREAD, I thought that was the name of the place, I guess I was mistaken because I went to two separate Panera BREAD restaurants today to purchase their new Soup Bowl and what was I told..."Sorry, ma'am, we're out of BREAD." HUH? But isn't that the name of your restaurant? How extremely disappointing. Don't advertise something if you do have the product to supply!! VERY disappointed. More...
    (Restaurants, Fast Food, Coffee)
    kiwigirl72's Picture   kiwigirl72    0 Comments   Comments
  • poor quality food



    when panera bread claim to have fresh, quality food, i hardly think processed meat fits that description! I would have been more satisfied with a can of spam! At least i know what to expect...meat biproducts full of preservatives and food glue!! For the prices you charge for a "specialty turkey sandwich".. I would expect turkey breast to say the least!! Your quality seems to be going way down or Im just starting to realize it wasn't what it appears! Your claims are misleading! You need to rethink your choices! You are expected to be a notch above an average fast food... More...
    (Restaurants, Fast Food, Coffee)
  • Wasting of food



    I was extremely shocked today, when a staff member threw the breakfast meals 4 four cheese crossaints and one spinach and bacon into the garbage..there were about 10 people on the line that would have gladly paid for the remaining breakfast sandwich. But because it was 11 am the staff member threw them into the garbage bin. i was shocked and found it extremely wasteful. bearing in mind the amount of starving people in the world . This was at the hunterville NC location More...
    (Restaurants, Fast Food, Coffee)
    saundersv's Picture   saundersv    2 Comments   Comments
  • Rude staff



    I have been to Panera Bread many times and have had no bad experiences. Until today. Upon ordering my food with my grandmother the cashier was rude to us and I am quite sure that the staff made my grandmother the butt of some crude joke when she accidentally dropped her cup and had to bend over to retrieve it. After that we were waiting for our food and did not hear our name being called so we went up to the counter and asked a gentleman standing there if this was our food. He would not even look at us and promptly slid the plate away from us as if we were diseased. We asked someone else if... More...
    (Restaurants, Fast Food, Coffee)
    Vreid6144's Picture   Vreid6144    1 Comments   Comments
  • Atmosphere



    Ok, I tried this Panera Bread place once, last month or something. I go in a its an untasty, uncomfortable, cramped, noisy place to eat, drink, think, and have conversation with your company. It seems really womanly, I am a woman myself, but I felt out of place in this restaurant, with all the women in their mini laptops, expensive purses, fashion designer clothes, not really my cup of tea. The food wasnt that great. My sandwich tasted funny, the soup was thin with nothing in it, the bread I got was hard as a rock, the only thing that tasted good or normal was my cup of water. Not a place I... More...
    (Restaurants, Fast Food, Coffee)
    msteresa87's Picture   msteresa87    1 Comments   Comments
  • Customer satisfaction



    I just visited the Panera Bread store at the corner of Bison and MacArthur, Irvine California for breakfast. This is a regular Panera store I have frequented over the years. Today was the exception to the norm. First I chipped a tooth on a cinnamon bagel, couldn't get on the wireless internet and then decided the bathroom was so filthy it wasn't worth using. I am dissapointed in my experience since I rely on Panera's across the country to be my access to clean, quality dinning while I download my emails and meet with clients. Needless to say I will think twice before using... More...
    (Restaurants, Fast Food, Coffee)
    Damian's Picture   Damian    0 Comments   Comments
  • Panera Bread Slacking



    I stop at Panera atleast three times a week. I've notice reently that when I go thru the Drive Thru the quality of my experience is not there. 1. The sale persons appear pushy when placing my order. I want to take my time ordering...I order the same things all the time and one day want to try something different. 2. AFTER GETTING HOME, I discover that the $1.20 cream cheese that i paid for was not in the bag. But neither were napkins or a knife! It just seems that every since they got this new Drive Thru things are not the same...even my everything bagel taste less than!!!! More...
    (Restaurants, Fast Food, Coffee)
    bleujay's Picture   bleujay    1 Comments   Comments


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